Shipping & Returns
Shipping
- Delivery Time: We strive to get your order to you as quickly as possible. You can typically expect your order to arrive within 1 to 4 business days.
- Order Processing:Once your order is placed, it will be processed. You will receive a confirmation email once your order has been shipped.
Returns
- 30-Day Return Window: We want you to be completely satisfied with your purchase.
- Refunds: Once we receive your returned item and verify its condition, we will process your refund. The refund will be credited to your original payment method.
Additional Information
- Lost or Damaged Shipments: While we take utmost care in packaging and shipping your orders, in the rare event that your shipment is lost or damaged in transit, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a full refund.
- Questions and Concerns: If you have any questions or concerns regarding our shipping or return policies, please don’t hesitate to reach out to us. We are here to help!
Contact Us
Email: order@sterlingmakeup.com