Frequently Asked Questions
What are peel-off lacs?
MI-NY’s Peel-Off Lacs are innovative and convenient types of gel polishes that are easy to apply and even easier to remove. These nail lacquers ensure a hassle-free manicure with a one-step peel-off removal. The process is gentle and the lacquers don’t contain or require the use of abrasive chemicals or nail polish removers.
How long is the delivery?
After placing an order, you can expect to receive your product in 1 to 4 days.
How much is shipping?
The shipping cost depends on your destination and how much you buy. Can I cancel my order? What is your return policy? If there is a valid reason, you can return a product up to 30 days after purchasing and opening and receive a refund. Please contact order@sterlingmakeup.com for assistance.
How do I order?
After finding something you fancy, add the product to your cart. When you’re done shopping, go to your cart, review your order, and click “Checkout”. You will be redirected to a separate page and asked to fill in your information and choose your preferred payment method. Then, place your order and wait for an order confirmation and an invoice to arrive in your inbox.
What is your return policy?
If there is a valid reason, you can return a product up to 30 days after purchasing and opening and receive a refund. Please send a message to order@sterlingmakeup.com for assistance.
Do you ship internationally?
We currently only ship to the United Kingdom, Belgium, Netherlands, Denmark, Sweden, Finland, Germany, and the USA.
Which payment methods do you accept?
We accept payments with PayPal, Stripe, and Klarna.
Are your products cruelty-free?
We have a line of vegan and cruelty-free nail polishes, vegan peel-off lacs, vegan concealers, and cruelty-free mascara.
How do I apply the MI-NY Peel Off Lac?
The MI-NY Peel Off Lac is easy to apply and only slightly differs from regular nail polish applications. What you need to do is:
1. Mattify your nails with a buffer
2. Degrease the nail place with a nail cleaner
3. Apply a thin layer of the lac
4. Dry with a UV 120’’/LED 60’’
5. Apply a second thin coat
6. Dry once again
1. Mattify your nails with a buffer
2. Degrease the nail place with a nail cleaner
3. Apply a thin layer of the lac
4. Dry with a UV 120’’/LED 60’’
5. Apply a second thin coat
6. Dry once again
How do I remove the MI-NY Peel Off Lac?
The MI-NY Peel Off Lac is a peelable nail polish. Follow these steps to remove it:
1. Dip your fingers into warm water
2. Take an orangewood stick
3. Loosen the edges of the polish
4. Peel it off completely
5. Moisturise your nails and cuticles
1. Dip your fingers into warm water
2. Take an orangewood stick
3. Loosen the edges of the polish
4. Peel it off completely
5. Moisturise your nails and cuticles
What do I do if I receive broken products?
If you suspect a product has arrived broken or damaged, please contact customer service for a solution. Send a message to order@sterlingmakeup.com, or send us a message on our social channels.